London Service CentreBook in My Timepiece
Wristwatch Maintenance and Repairs
All Uniform Wares timepieces are designed to be fully serviceable and repairable. Our new London based service centre provides a professional, comprehensive, post-sale service for the maintenance and repair of all Uniform Wares timepieces.
Timepieces are precision instruments which are subjected to a wide variety of daily stresses and strains. Our full maintenance service is designed to control this progressive wear and tear from external elements by carefully assessing each timepiece, changing the watch's cell, addressing any worn parts or gaskets, cleaning the timepiece and testing for accuracy and ATM control. This ensures that your regularly well-maintained timepiece is in perfect working order and that it always functions efficiently.
In addition to this, if your watch has been accidentally damaged, suffered a fault in or out of warranty or simply requires a strap or bracelet replacement, you can book your timepiece in with our engineers who will carefully assess, replace and repair your timepiece, returning it to you in normal working order.
A Guide to Service Centre Pricing
|Watch Model||Full Maintenance Service||Single Component Repair|
|103 / 104 Series||£ 30||£ 25 - £45|
|202 / 203 Series||£ 50||£ 30 - £75|
|301 / 302 Series||£ 90||£ 40 - £215|
|151 / 152 Series||£ 40||£ 30 - £55|
|251 Series||£ 60||£ 35 - £110|
|351 Series||£ 70||£ 40 - £150|
What happens next
When your timepiece arrives at our service centre we will notify you via email. You watch will then be assessed by one of our engineers and a summary of works generated within 3 working days. This will be sent to you via email and will outline the required work to be carried out and if applicable any charges that will be due.
Upon customer approval of work to be done and after payment (if required), an engineer will proceed with the outlined repairs and maintenance of your timepiece. This can take between 7 - 10 days to complete depending on the complexity of the work and availability of parts, if required.
Once the work is completed, your timepiece will undergo accuracy testing, adjustment of functions and ATM control to ensure that all functions are operating normally. The work to the watch is certified as guaranteed for 1 year.
When the timepiece is ready for dispatch, delivery details and a tracking number will be emailed to you. Return deliveries are made using FedEx UK or FedEx Express within 1 - 5 days from date of dispatch and are fully insured. A signature will be required upon delivery.